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Scooter Help
Scooter Troubleshooting
XTreme X-360
1. Q: I took the scooter out of the box and it was dead on arrival. A: We have
a safety kill switch built into the X-360 brake handle. During shipment the
safety switch sometimes becomes engaged. This is a simple one time fix.
Simply loosen up the brake adjustment just a little on the handle bar by turning
the brake adjuster on the brake handle in towards the brake handle. This will
loosen the tension on the adjustment and safety switch and your scooter will
start to work perfectly. You can test the safety switch by putting your scooter
on a bench so the rear wheel is not contacting the ground to prevent an
accident, then open the battery cover and find the wires marked Brake, unplug
that connector from the other connector, then twist the throttle with the key
turned on and the rear wheel will start to spin. This is a good way to eliminate
the safety switch as being the problem. Make sure you plug the safety switch
back in after doing this test to prevent future accidents while riding the scooter.
2. Q: My fuse is blowing out often. A: Check the fuse to make sure it is a 30
AMP fuse that you have installed. Any thing less than 30 AMPS and the fuse
may blow. The fuse is located under the battery cover in an orange or red fuse
holder. Turn off the key to the scooter. Pull the fuse out of the rubber fuse
holder. Look at the center of the fuse through the plastic, if the metal fuse
inside is broken and burnt, simply replace the fuse with a 30 AMP fuse. This
fuse is a standard automotive type fuse and you can get a replacement at any
auto parts store or wal-mart store.
3. Q: My scooter has a flat tire. A: We sell new tubes for each scooter we
sell. Email Us for Parts Prices. Wal-Mart also carries the correct size tube for
around $6. Make sure that when you remove the old tube that you carefully
check inside the tire for the sharp object that popped your tube and remove it
from the tire before you reinstall the new tube. Inflate your new tire to 40 LBS
or more depending on the weight of the rider.
Xtreme X-010 and X-11
Simple Solutions:
1. Q: My scooter is not working at all. A: Check the fuse and replace with a
new one.
2. Q: I replaced the fuse and the scooter still does not work. A: If the battery
is charged and the key has been checked to make sure it is in the on position
and all of the wiring looks normal it is possible that the controller unit has went
out. The controller unit can be easily replaced by contacting our tech support
team via Email.
3. Q: I took the scooter out of the box and it was dead on arrival. A: We have
a safety kill switch built into the X-010 brake handle. During shipment the
safety switch sometimes becomes engaged. This is a simple one time fix.
Simply loosen up the brake adjustment just a little on the handle bar by turning
the brake adjuster on the brake handle in towards the brake handle. This will
loosen the tension on the adjustment and safety switch and your scooter will
start to work perfectly. You can test the safety switch by putting your scooter
on a bench so the rear wheel is not contacting the ground to prevent an
accident, then follow the wires coming out of the brake handle down under the
foot plate, look on the left side of the battery's under the foot plate and you will
find those wires plugged into a plug. Simply unplug those wires marked Brake,
then twist the throttle with the switch turned on and the rear wheel will start to
spin. This is a good way to eliminate the safety switch as being the problem.
Make sure you plug the safety switch back in after doing this test to prevent
future accidents while riding the scooter.
The above possible problems are the only problems we have had with the
X-010 and X-11 model and we have had only a very few of these problems.
If you experience any other problems please e-mail our support team. Make
sure you have the serial number of your scooter written down and ready for
our support team member.
Thank You For Shopping at XtremeFreedomScooters.Com
Scooter Troubleshooting
XTreme X-360
1. Q: I took the scooter out of the box and it was dead on arrival. A: We have
a safety kill switch built into the X-360 brake handle. During shipment the
safety switch sometimes becomes engaged. This is a simple one time fix.
Simply loosen up the brake adjustment just a little on the handle bar by turning
the brake adjuster on the brake handle in towards the brake handle. This will
loosen the tension on the adjustment and safety switch and your scooter will
start to work perfectly. You can test the safety switch by putting your scooter
on a bench so the rear wheel is not contacting the ground to prevent an
accident, then open the battery cover and find the wires marked Brake, unplug
that connector from the other connector, then twist the throttle with the key
turned on and the rear wheel will start to spin. This is a good way to eliminate
the safety switch as being the problem. Make sure you plug the safety switch
back in after doing this test to prevent future accidents while riding the scooter.
2. Q: My fuse is blowing out often. A: Check the fuse to make sure it is a 30
AMP fuse that you have installed. Any thing less than 30 AMPS and the fuse
may blow. The fuse is located under the battery cover in an orange or red fuse
holder. Turn off the key to the scooter. Pull the fuse out of the rubber fuse
holder. Look at the center of the fuse through the plastic, if the metal fuse
inside is broken and burnt, simply replace the fuse with a 30 AMP fuse. This
fuse is a standard automotive type fuse and you can get a replacement at any
auto parts store or wal-mart store.
3. Q: My scooter has a flat tire. A: We sell new tubes for each scooter we
sell. Email Us for Parts Prices. Wal-Mart also carries the correct size tube for
around $6. Make sure that when you remove the old tube that you carefully
check inside the tire for the sharp object that popped your tube and remove it
from the tire before you reinstall the new tube. Inflate your new tire to 40 LBS
or more depending on the weight of the rider.
Xtreme X-010 and X-11
Simple Solutions:
1. Q: My scooter is not working at all. A: Check the fuse and replace with a
new one.
2. Q: I replaced the fuse and the scooter still does not work. A: If the battery
is charged and the key has been checked to make sure it is in the on position
and all of the wiring looks normal it is possible that the controller unit has went
out. The controller unit can be easily replaced by contacting our tech support
team via Email.
3. Q: I took the scooter out of the box and it was dead on arrival. A: We have
a safety kill switch built into the X-010 brake handle. During shipment the
safety switch sometimes becomes engaged. This is a simple one time fix.
Simply loosen up the brake adjustment just a little on the handle bar by turning
the brake adjuster on the brake handle in towards the brake handle. This will
loosen the tension on the adjustment and safety switch and your scooter will
start to work perfectly. You can test the safety switch by putting your scooter
on a bench so the rear wheel is not contacting the ground to prevent an
accident, then follow the wires coming out of the brake handle down under the
foot plate, look on the left side of the battery's under the foot plate and you will
find those wires plugged into a plug. Simply unplug those wires marked Brake,
then twist the throttle with the switch turned on and the rear wheel will start to
spin. This is a good way to eliminate the safety switch as being the problem.
Make sure you plug the safety switch back in after doing this test to prevent
future accidents while riding the scooter.
The above possible problems are the only problems we have had with the
X-010 and X-11 model and we have had only a very few of these problems.
If you experience any other problems please e-mail our support team. Make
sure you have the serial number of your scooter written down and ready for
our support team member.
Thank You For Shopping at XtremeFreedomScooters.Com
Thank You for shopping at Xtreme Freedom Scooters.Com
If you have any questions please Email us at:
info@XtremeFreedomScooters.Com
